POLICIES

Coaching term

Lessons commence week 1 of the state school term and finish in the last week of the state school term, except for term 1. In term 1 lessons commence in week 2 of the term

Classes will be held on pupil free days at the Padstow Road centre only. No make-up or credit will be offered if these lessons are missed

No lessons are held anywhere on public holidays.

Pricing

Our classes are charged on a per term basis. Fees will be calculated on how many lessons will occur during that term. As there are no lessons on public holidays no fees are charged for these days

Payment

Payment for the term should be made on or before the due date shown on your invoice, to secure your place. Term payments still outstanding in weeks 8,9 & 10 will attract an additional administration fee of $50

Missed lessons

Due to the limited number of places in classes, we regret we are unable to offer make-up classes for missed lessons or fixtures. However in exceptional circumstances, such as serious illness or a broken limb, please contact us

Wet weather

Group & Squad lessons: Lessons cancelled by Sunnybank Tennis Club prior to their start time, due to wet weather, will be rescheduled on a Saturday/Sunday at a time to be advised.

Internal fixtures: No credit will be given for fixtures in the event of rain

Refunds/Credits

Once a term has started a no refund policy applies as your payment guarantees a coach for a particular lesson time and day each week. It is not refundable or exchangeable

Interclub fixtures

In the event of a team forfeiting their match, members of the team shall be responsbile for paying the fees applicable for that night or day. An invoice will be issued to the captain of the team or the person causing the forfeit

Free racquet

Students participating in the Hotshots program may be entitled to a free racquet when they pay for two full terms of coaching, in weeks 1 or 2 of the term. This is only available for new enrolments

 

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